Streamlined Success: Best Practices for Subscription Commerce on Connected TV Apps

In recent years, the rise of Connected TV (CTV) has revolutionized the way consumers access and engage with digital content. This shift has also opened up new avenues for commerce, allowing businesses to reach their audience on the big screen from the comfort of their living rooms. However, ensuring a seamless and frictionless checkout experience on CTV apps requires a unique set of considerations. In this blog post, we'll explore the best practices for selling digital subscriptions on connected TVs.

1. Simplified User Interface (UI)

The cornerstone of an effective CTV commerce checkout process is a clean and intuitive user interface. Remember, viewers are navigating with a remote control, so simplicity is key. Use large, legible fonts, high-resolution product images, and straightforward navigation paths. Avoid clutter and unnecessary elements that might confuse or frustrate users.

2. Effortless Navigation

Navigation is critical on any platform, and CTV is no exception. Ensure users can easily move through the purchase experience using the directional buttons on their remote control. Use focus states to help the user stay grounded within the UI. Be sure your calls-to-action, like "Start Free Trial" and "Buy Now," receive prominent treatment.

3. Seamless Product Selection

Make it easy for users to browse and select the plans you offer. Use a grid layout that displays multiple products on one screen to save time and effort. Provide concise, engaging pricing information.

4. Optimize for Different Screen Sizes

Connected TVs come in various screen sizes and resolutions. Test your checkout process on different devices to ensure it looks and functions well across the spectrum. Avoid elements that may be too small or difficult to read on larger screens.

5. User Testing and Feedback

The best way to refine your CTV product selection flow is through user testing and feedback. Conduct usability tests with real users to identify pain points and areas for improvement.

Incorporating these best practices into your CTV paywall can lead to higher conversion rates, increased customer satisfaction, and ultimately, a more successful and profitable business. By prioritizing user experience and convenience, you'll be well on your way to unlocking the full potential of the connected TV market.

Optimize CTV Revenue with Nami

Nami is #1 solution for optimizing CTV revenue across leading platforms such as Roku, Apple TV, Google Android TV, and Amazon Fire TV. Using Nami’s no-code paywall management solution, you can easily manage your CTV purchase experience from the cloud without requiring development cycles. Leverage Nami’s advanced paywall segmentation engine to run a multivariate tests to find out what works. Contact our product experts to see Nami in action.